What gives them the right to be so aggressive? When you don't pay a phone bill for whatever reason for a while at least their letters are polite!

Did you move in the end?

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They don't phone random people – nor do they scare old people. They have age restrictions on most of their products.

First assist do not employ a “third party company” First assist are the company halifax employ to call you.

And I addressed the issues with your business model in my comment – but incase i used too many words for you

First assist buy data from halifax
first assist call the data
first assist sift through the data
first assist sell their products. (all done in England!)

Heard of the FSA? I'm fairly certain they don't support “scammers” First assist are authorised and regulated by the FSA.

This is full of lies. First of all they aren't Halifax first assist people they ARE first assist working on BEHALF of halifax. Hence why the company is called first assist and not halifax first assist.

I believe the calls where no one answers are a rarity – this happens in all retail, sometimes there is no one to deal with a customer so the call drops – much like someone getting bored of queuing in a shop and leaving.

We NEVER put call backs in for people who are rude to them, this would lead to disciplinary action – and never goes undetected. If someone were to complain that in the previous call they weren't happy this would be delt with. 9/10 they offer to pass you on to a manager however most of you don't have the balls to put in a proper complaint as you're aware that you have no ground to stand on.

Leaving the halifax will not stop such calls, the reason you get these calls is because HALIFAX sold your data on. Of course if you tell the person you're dead no one is going to question this – however it could be passed on to halifax… which could cause problems for you!

TPS has no effect either, i'm sure i don't need to point out why…

As for the business model… as an ex employee i'm sure i am a little more qualified to speak about this.
Halifax sell on data each month. Every month we get new data. It's full of all sorts of wrong numbers ect (obviously not paying Bangladeshi people enough to check these numbers…) they don't actually have Bangladeshi people call to check these numbers, the first few days of calling in a month are sorting through data.

if you ask to be removed from the list… you will be.

If you are polite and explain you are not interested… you will not get a call back.

The easiest way to deal with this is to LISTEN to what the person has to say then say you're not interested.

As for the yellow bellies out there – saying you're not in, saying you're not interested because you're having tea, that you'll think about it, to call back another time, someone is at the door, someone is ringing your other phone… the people calling aren't psychic… if you don't want to be contacted TELL THEM – don't just moan that they keep calling you – half the time you invite them to!

And all the offices are in ENGLAND. Bournemouth & Plymouth are the main ones… i know… how exotic.